FAQ’s

What are your hours of operation?

Monday: Closed
Tuesday: 10am-6pm
Wednesday: 10am-6pm
Thursday: 10am-6pm
Friday: 10am-6pm
Saturday: 10am-4pm
Sunday: 1pm-4pm

Do you sell or take consignment dresses?

No, we don’t buy or sell used dresses.

Do you sell other items besides wedding dresses?

Yes! We also sell bridesmaid dresses, tuxedos and suits, mother-of-the-bride dresses, flower girl dresses, formal wear and prom dresses, as well as shoes and accessories.

Do you carry plus size dresses?

Yes, we carry bridal dresses from size 6-30.

Do you sell dresses off the rack?

Yes, we have a variety of dresses that we can sell off the rack.

Do I need to make an appointment to try on dresses?

An appointment ensures you receive a consultant and a dressing room but it is not required. The weekends tend to be busy and we recommend an appointment if coming on a weekend.

What designers do you carry?

We carry Demetrios, Lillian West, Maggie Sottero, Mori Lee, Rebecca Ingram, and Stella York.
For bridesmaid dresses, we carry Christina Wu, Mori Lee and Sorella Vita.

How long does it take for a dress to come in?

Shipping times vary due to production and designer. On average, bridesmaid and wedding dresses take 3.5-4 months to come in. Rush shipping can also be applied.

Do you do alterations in house?

Yes, we have an alterations staff on site that we use for all of our alterations.

Do you do outside alternations?

We don’t accept outside alternations, until further notice.

When should I make my alternations appointment?

6-8 weeks before the wear date, either for a bridal portrait or event. Rush alternations can also be requested for an additional fee.

Do I have to pick up my dress when it comes in or can I leave it there until alterations? 

Please pick up your gown upon arrival. The custom order form we went over and signed during your appointment does ask that you pick up your gown with in 14 business days of arrival.

Do you offer refunds or exchanges?

We do not.

I love this gown but not ready to commit. Can you hold a gown for me? 

We will hold a dress for 24 hours.